Wednesday, April 11, 2012

Account migration from lemon.phurix.com

This is a notice about part of our ongoing commitment to providing a high level of service, accounts will be moved from one of our servers to another server tomorrow night, at 11:00.

We have introduced a new server into our network which will become the new home to accounts which are currently hosted on older hardware. To achieve this, we need to transfer all your accounts from one server to another. We have therefore scheduled a maintenance window when the accounts will be migrated.

Maintenance Type: Migrate accounts to new server.

Expected effect on your service: Your account will be moved to a new server with new IP addresses, ensure you update any references to this. Although your service should never be unavailable during the migration, please allow up to 48 hours for your domain name to complete DNS propagation to the new server.

Expected downtime duration: None.

This will occur between 12/04/2012 22:00 and 13/04/2012 03:00 (UK Time)

The following services are relevant to this message:

  • lemon.phurix.com [87.117.209.249]
  • mail.lemon.phurix.com [87.117.209.250]

If you are currently using the above IP addresses or hostnames it is recommended that you update them as per below after the maintenance window. To avoid any confusion we recommend that you switch to using your domain name instead which will automatically update to the change.

For example, assuming your domain is example.co.uk:

Your accounts will be migrated to:

  • bronze.phurix.com [78.129.236.105]
  • mail.bronze.phurix.com [78.129.236.109]

We understand and appreciate that our pre-allocated times might not always be convenient for everyone. If this is the case, you can arrange to move your server at any point before the pre-allocated slot, please contact support to arrange this.

Regards,

The Phurix Team